{"id":72495,"date":"2019-03-28T11:03:21","date_gmt":"2019-03-28T10:03:21","guid":{"rendered":"https:\/\/zenkit.com\/business-process-management\/"},"modified":"2025-11-04T06:53:14","modified_gmt":"2025-11-04T05:53:14","slug":"business-process-management","status":"publish","type":"page","link":"https:\/\/zenkit.com\/fr\/solutions\/business-process-management\/","title":{"rendered":"Business Process Management"},"content":{"rendered":"\n<div class=\"wp-block-group page__header has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group width--950 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:45px;--tablet-height:45px;--mobile-height:16px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"margin-bottom:8px\">Gestion des processus m\u00e9tier<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center subheading\">La strat\u00e9gie \u00e0 long terme d&rsquo;analyse et d&rsquo;am\u00e9lioration des processus<\/p>\n\n\n\n<p class=\"has-text-align-center\">La gestion des processus m\u00e9tier (BPM) est une strat\u00e9gie \u00e0 long terme d\u2019analyse et d\u2019am\u00e9lioration des processus au sein d\u2019une entreprise afin d\u2019am\u00e9liorer l\u2019efficacit\u00e9 et la performance globale de l\u2019organisation. Elle \u00e9tudie, identifie, modifie et surveille les processus m\u00e9tier pour s\u2019assurer qu\u2019ils fonctionnent de mani\u00e8re optimale au sein du flux de travail de l\u2019organisation.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Il s\u2019agit d\u2019une activit\u00e9 continue qui implique souvent l\u2019automatisation des t\u00e2ches, mais qui ne n\u00e9cessite pas toujours l\u2019automatisation ou l\u2019utilisation de la technologie. En fin de compte, la gestion des processus de m\u00e9tier consiste \u00e0 institutionnaliser de meilleures fa\u00e7ons d\u2019accomplir le travail, en utilisant la m\u00e9thode la plus appropri\u00e9e.<\/p>\n<\/div>\n\n\n\n<div style=\"height:48px;--tablet-height:36px;--mobile-height:24px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-2e8fcd29 wp-block-group-is-layout-constrained\" style=\"margin-bottom:8px\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2482\" height=\"818\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/05\/zenkit-business-process-management-bpm.webp\" alt=\"Gesch\u00e4ftsprozessmanagement\" class=\"wp-image-112593\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/05\/zenkit-business-process-management-bpm.webp 2482w, https:\/\/zenkit.com\/wp-content\/uploads\/2025\/05\/zenkit-business-process-management-bpm-300x99.webp 300w, https:\/\/zenkit.com\/wp-content\/uploads\/2025\/05\/zenkit-business-process-management-bpm-1024x337.webp 1024w, https:\/\/zenkit.com\/wp-content\/uploads\/2025\/05\/zenkit-business-process-management-bpm-768x253.webp 768w, https:\/\/zenkit.com\/wp-content\/uploads\/2025\/05\/zenkit-business-process-management-bpm-1536x506.webp 1536w, https:\/\/zenkit.com\/wp-content\/uploads\/2025\/05\/zenkit-business-process-management-bpm-2048x675.webp 2048w\" sizes=\"auto, (max-width: 2482px) 100vw, 2482px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:88px;--tablet-height:72px;--mobile-height:36px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\">Processus vs. Projets<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Alors, qu\u2019est-ce qu\u2019un processus ? Un processus m\u00e9tier peut \u00eatre d\u00e9fini comme un ensemble d\u2019activit\u00e9s reproductibles qui permettent d\u2019atteindre un objectif organisationnel sp\u00e9cifique. \u00ab&nbsp;R\u00e9p\u00e9titif&nbsp;\u00bb est le terme cl\u00e9 et les organisations r\u00e9p\u00e9tent r\u00e9guli\u00e8rement ce processus op\u00e9rationnel, ainsi que d\u2019accueillir de nouveaux employ\u00e9s ou d\u2019exp\u00e9dier un produit.<\/p>\n\n\n\n<p>Un processus&nbsp;<em>n\u2019est pas<\/em>&nbsp;un projet ou une t\u00e2che. Un projet est g\u00e9n\u00e9ralement une activit\u00e9 ponctuelle, comme la cr\u00e9ation d\u2019une page Web pour un client ou la planification d\u2019un \u00e9v\u00e9nement. M\u00eame si vous suivez les m\u00eames \u00e9tapes que pour tout autre projet, le r\u00e9sultat final est unique et le projet se termine une fois le produit livr\u00e9. Une t\u00e2che est une \u00e9tape sp\u00e9cifique d\u2019un projet ou d\u2019un processus.<\/p>\n\n\n\n<p class=\"has-text-align-center\">La gestion des processus m\u00e9tier se concentre donc sur l\u2019am\u00e9lioration des performances de votre entreprise par la gestion des processus d\u2019entreprises : un \u00ab&nbsp;processus d\u2019optimisation des processus&nbsp;\u00bb, si vous pr\u00e9f\u00e9rez.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\">Avantages du BPM<\/h3>\n\n\n\n<p class=\"has-text-align-center\">L\u2019objectif de la gestion des processus m\u00e9tier est de permettre \u00e0 l\u2019organisation de mieux comprendre les processus qui se d\u00e9roulent en son sein, ainsi que de les analyser de bout en bout afin d\u2019apporter des am\u00e9liorations continues.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Les avantages de cette am\u00e9lioration continue des processus m\u00e9tier sont multiples. S\u2019il est bien ex\u00e9cut\u00e9, le BPM peut :<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-default has-text-align-center\">\n<li>Am\u00e9liorer l\u2019alignement du processus avec les exigences des clients<\/li>\n\n\n\n<li>R\u00e9duire le gaspillage et les co\u00fbts<\/li>\n\n\n\n<li>R\u00e9duire les erreurs<\/li>\n\n\n\n<li>Faire gagner du temps<\/li>\n\n\n\n<li>G\u00e9n\u00e9rer de meilleurs services ou produits<\/li>\n\n\n\n<li>Accro\u00eetre la transparence des processus<\/li>\n\n\n\n<li>Promouvoir l\u2019efficacit\u00e9<\/li>\n\n\n\n<li>Augmenter le potentiel et le moral des employ\u00e9s<\/li>\n\n\n\n<li>Mieux recueillir et exploiter les informations<\/li>\n\n\n\n<li>Am\u00e9liorer l\u2019agilit\u00e9 de l\u2019entreprise<\/li>\n\n\n\n<li>D\u00e9velopper une culture d\u2019innovation<\/li>\n\n\n\n<li>Et plus encore\u2026<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:88px;--tablet-height:72px;--mobile-height:36px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group page__header has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-bea02a06 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Activit\u00e9s concern\u00e9es<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Si vous \u00eates constamment en train d\u2019analyser et d\u2019essayer d\u2019am\u00e9liorer les processus d\u2019entreprise, c\u2019est cela le BPM. Comme une \u00e9valuation et action constantantes sont impliqu\u00e9es, les dirigeants d\u2019entreprise doivent s\u2019efforcer de trouver de nouvelles fa\u00e7ons d\u2019optimiser les processus, \u00e0 mesure que les progr\u00e8s industriels et les technologies \u00e9mergentes offrent de nouvelles possibilit\u00e9s de soutenir ou d\u2019automatiser diff\u00e9rentes parties du processus. Il existe des d\u00e9finitions plus formelles de la gestion des processus m\u00e9tier, et on d\u00e9finit souvent le \u00ab&nbsp;cycle de vie des activit\u00e9s de gestion des processus m\u00e9tier&nbsp;\u00bb comme \u00e9tant la conception, la mod\u00e9lisation, l\u2019ex\u00e9cution, la surveillance et l\u2019optimisation.<\/p>\n<\/div>\n\n\n\n<div style=\"height:48px;--tablet-height:36px;--mobile-height:24px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group functions__grid has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Concevoir<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-51a05e92b1069cfbb1a39ec2ea789eba\" style=\"margin-top:16px\">La premi\u00e8re \u00e9tape consiste \u00e0 analyser les processus existants, \u00e0 identifier les domaines \u00e0 am\u00e9liorer et \u00e0 concevoir les processus tels qu&rsquo;ils devraient id\u00e9alement exister.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Modeler<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-7b728032e621722c36bb479cc30a080e\" style=\"margin-top:16px\">La mod\u00e9lisation examine comment le processus d&rsquo;entreprise th\u00e9orique am\u00e9lior\u00e9 fonctionne dans diff\u00e9rents sc\u00e9narios en introduisant diverses variables. Elle peut \u00e9galement inclure une analyse de type \u00ab\u00a0what-if\u00a0\u00bb.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Ex\u00e9cuter<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-409390738598b0276f1987eb2254dc92\" style=\"margin-top:16px\">L&rsquo;ex\u00e9cution consiste \u00e0 mettre en \u0153uvre le processus remani\u00e9 et mod\u00e9lis\u00e9, manuellement ou automatiquement (les processus manuels sont pilot\u00e9s par l&rsquo;homme, les processus automatis\u00e9s par le logiciel). \u00c0 ce stade, vous mettez en \u0153uvre les am\u00e9liorations, qui comprennent la normalisation des r\u00e8gles de gestion et l&rsquo;automatisation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Moniteur<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-e31f65a70fbfc881148e571858fbc14d\" style=\"margin-top:16px\">Le processus est suivi au fur et \u00e0 mesure de son d\u00e9roulement et des param\u00e8tres d\u00e9termin\u00e9s au pr\u00e9alable sont utilis\u00e9s pour identifier les progr\u00e8s, mesurer l&rsquo;efficacit\u00e9 et localiser les goulets d&rsquo;\u00e9tranglement.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Optimiser<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-9d3a197ed54c1cef82b1b44c67259dfc\" style=\"margin-top:16px\">Au fur et \u00e0 mesure que les processus sont contr\u00f4l\u00e9s et analys\u00e9s, les informations obtenues sont utilis\u00e9es pour identifier les domaines \u00e0 am\u00e9liorer (ce qui nous ram\u00e8ne \u00e0 la premi\u00e8re \u00e9tape &#8211; la conception).<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:88px;--tablet-height:72px;--mobile-height:36px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-bea02a06 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Comment utiliser Zenkit pour le BPM<\/h2>\n\n\n\n<p class=\"has-text-align-center is-style-default\" style=\"margin-bottom:8px\">La gestion des processus m\u00e9tier sert \u00e0 am\u00e9liorer les processus. Il existe de nombreuses mani\u00e8res diff\u00e9rentes de le faire. L\u2019une d\u2019entre elles est Lean ou Six Sigma. Cela peut se faire \u00e0 l\u2019aide d\u2019un logiciel de gestion des processus m\u00e9tier (BPMS). Celui-ci est utilis\u00e9 pour l\u2019administration ind\u00e9pendante du BPM. Zenkit n\u2019est pas con\u00e7u directement comme un BPMS. N\u00e9anmoins, chaque flux de travail peut \u00eatre pris en charge dans les points suivants:<\/p>\n<\/div>\n\n\n\n<div style=\"height:48px;--tablet-height:36px;--mobile-height:24px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group functions__grid has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Processus de carte<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-2e0ad737d15351ff12a60c3d7c7f93ec\" style=\"margin-top:16px\">Cr\u00e9ez des mod\u00e8les num\u00e9riques des processus d&rsquo;entreprise. Les affichages Carte Mentale et Kanban sont les mieux adapt\u00e9s \u00e0 cet effet. S&rsquo;il existe une repr\u00e9sentation visuelle, un processus peut \u00eatre analys\u00e9 plus facilement. Identifiez tous les probl\u00e8mes qui se pr\u00e9sentent!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Recueillir des informations<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-3c9241f425a6413bcc113592cf7ce766\" style=\"margin-top:16px\">Avec les collections Zenkit, vous \u00eates en mesure d&rsquo;obtenir les retours de toutes les parties prenantes tout au long du processus. Ne n\u00e9gligez aucun d\u00e9tail lors de la conception ou de l&rsquo;analyse d&rsquo;un processus!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group functions__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<h3 class=\"wp-block-heading has-text-align-center card__title\">Automatiser les processus r\u00e9p\u00e9titifs<\/h3>\n\n\n\n<p class=\"has-text-align-center has-da-grey-1-color has-text-color has-link-color wp-elements-84eeac25402f31b3e402d25c6b7a8923\" style=\"margin-top:16px\">La fonction de duplication de Zenkit peut \u00eatre utilis\u00e9e pour cr\u00e9er des mod\u00e8les. La personne responsable est bien inform\u00e9e de toutes les t\u00e2ches et \u00e9tapes pertinentes. Chaque fois qu&rsquo;un nouveau projet ou processus d\u00e9bute, la proc\u00e9dure est directement connue.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:88px;--tablet-height:72px;--mobile-height:36px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-4383d167 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped logo__gallery wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109683\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/ibm.svg\" alt=\"\" class=\"wp-image-109683\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109693\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/microsoft.svg\" alt=\"\" class=\"wp-image-109693\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109703\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/fedex.svg\" alt=\"\" class=\"wp-image-109703\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109713\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/mozilla.svg\" alt=\"\" class=\"wp-image-109713\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109723\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/walmart.svg\" alt=\"\" class=\"wp-image-109723\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109733\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/american.svg\" alt=\"\" class=\"wp-image-109733\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109743\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/intel.svg\" alt=\"\" class=\"wp-image-109743\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109753\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/airbus-1.svg\" alt=\"\" class=\"wp-image-109753\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109764\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/siemens.svg\" alt=\"\" class=\"wp-image-109764\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"226\" height=\"150\" data-id=\"109848\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/sap-2.png\" alt=\"\" class=\"wp-image-109848\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109784\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/pwc.svg\" alt=\"\" class=\"wp-image-109784\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109794\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/roche.svg\" alt=\"\" class=\"wp-image-109794\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109804\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/vmware.svg\" alt=\"\" class=\"wp-image-109804\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-id=\"109814\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/01\/stanford.svg\" alt=\"\" class=\"wp-image-109814\"\/><\/figure>\n<\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:88px;--tablet-height:72px;--mobile-height:36px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-da-blue-light-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:80px;--tablet-height:80px;--mobile-height:40px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group testimonial__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group testimonial__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border card__image\"><img loading=\"lazy\" decoding=\"async\" width=\"166\" height=\"166\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Matthew-Hughes.png\" alt=\"Matthew Hughes\" class=\"wp-image-96173\" style=\"border-radius:100%;object-fit:cover;width:120px;height:120px\" title=\"\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Matthew-Hughes.png 166w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Matthew-Hughes-150x150.png 150w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Matthew-Hughes-24x24.png 24w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Matthew-Hughes-48x48.png 48w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Matthew-Hughes-96x96.png 96w\" sizes=\"auto, (max-width: 166px) 100vw, 166px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center card__content has-da-grey-1-color has-text-color has-link-color has-lp-copy-small-bold-font-size wp-elements-69f89261d018cbb509f36139e48a8f2d\">\u201cZenkit est un meilleur Trello que Trello.\u201d<\/h3>\n\n\n\n<p class=\"has-text-align-center card__title\">Matthew Hughes<\/p>\n\n\n\n<p class=\"has-text-align-center card__link has-da-blue-color-new has-text-color has-link-color wp-elements-b761e131988a5bd9b1ae6debaec6b11f\"><strong><a href=\"http:\/\/thenextweb.com\">thenextweb.com<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group testimonial__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border card__image\"><img loading=\"lazy\" decoding=\"async\" width=\"149\" height=\"150\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2025\/09\/mihir-patkar.webp\" alt=\"Mihir Patkar\" class=\"wp-image-133536\" style=\"border-radius:100%;object-fit:cover;width:120px;height:120px\" title=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center card__content has-da-grey-1-color has-text-color has-link-color has-lp-copy-small-bold-font-size wp-elements-caf9baf60bfe9b23f3be7c4f90fff3cc\">\u201cZenkit est sup\u00e9rieur \u00e0 Trello.\u201d<\/h3>\n\n\n\n<p class=\"has-text-align-center card__title\">Mihir Patkar<\/p>\n\n\n\n<p class=\"has-text-align-center card__link has-da-blue-color-new has-text-color has-link-color wp-elements-0b3c22febb2aeb9f5b9914a4f38ecd69\"><strong><a href=\"http:\/\/makeuseof.com\">makeuseof.com<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group testimonial__box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border card__image\"><img loading=\"lazy\" decoding=\"async\" width=\"166\" height=\"166\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Curtis-Silver.png\" alt=\"Curtis Silver\" class=\"wp-image-96183\" style=\"border-radius:100%;object-fit:cover;width:120px;height:120px\" title=\"\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Curtis-Silver.png 166w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Curtis-Silver-150x150.png 150w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Curtis-Silver-24x24.png 24w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Curtis-Silver-48x48.png 48w, https:\/\/zenkit.com\/wp-content\/uploads\/2023\/05\/Curtis-Silver-96x96.png 96w\" sizes=\"auto, (max-width: 166px) 100vw, 166px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center card__content has-da-grey-1-color has-text-color has-link-color has-lp-copy-small-bold-font-size wp-elements-ff0b6698354cb3d51ffda00f85dd8b31\">\u201cC\u2019est comme si vous utilisiez vos pouvoirs de Jedi pour le faire.\u201d<\/h3>\n\n\n\n<p class=\"has-text-align-center card__title\">Curtis Silver<\/p>\n\n\n\n<p class=\"has-text-align-center card__link has-da-blue-color-new has-text-color has-link-color wp-elements-ad38e7e8b95c06c0c6ae041c22ee4d40\"><strong><a href=\"http:\/\/forbes.com\">forbes.com<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px;--tablet-height:80px;--mobile-height:40px\" class=\"wp-block-lookeen-blocks-responsive-spacer\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Gestion des processus m\u00e9tier La strat\u00e9gie \u00e0 long terme d&rsquo;analyse et d&rsquo;am\u00e9lioration des processus La gestion des processus m\u00e9tier (BPM) est une strat\u00e9gie \u00e0 long terme d\u2019analyse et d\u2019am\u00e9lioration des processus au sein d\u2019une entreprise afin d\u2019am\u00e9liorer l\u2019efficacit\u00e9 et la performance globale de l\u2019organisation. Elle \u00e9tudie, identifie, modifie et surveille les processus m\u00e9tier pour s\u2019assurer [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":126115,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"class_list":["post-72495","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Business Process Management | Zenkit<\/title>\n<meta name=\"description\" content=\"Use Zenkit to help analyze and improve business processes within a company to improve efficiency, effectiveness, and overall performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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