{"id":160986,"date":"2019-02-28T15:32:46","date_gmt":"2019-02-28T14:32:46","guid":{"rendered":"https:\/\/zenkit.com\/blog\/group-chat-collaboration-microsoft-teams-or-slack\/"},"modified":"2025-11-03T08:13:16","modified_gmt":"2025-11-03T07:13:16","slug":"microsoft-teams-vs-slack-the-value-of-group-chat-collaboration-for-your-small-business","status":"publish","type":"post","link":"https:\/\/zenkit.com\/it\/blog\/microsoft-teams-vs-slack-the-value-of-group-chat-collaboration-for-your-small-business\/","title":{"rendered":"Group Chat Collaboration: Microsoft Teams or Slack?"},"content":{"rendered":"<div class=\"zenkit-toc\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-92226 size-full\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/Group-Chat-Collaboration-Microsoft-Teams-or-Slack-Header.jpg\" alt=\"Group Chat Collaboration: Microsoft Teams or Slack?\" width=\"1140\" height=\"400\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/Group-Chat-Collaboration-Microsoft-Teams-or-Slack-Header.jpg 1140w, https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/Group-Chat-Collaboration-Microsoft-Teams-or-Slack-Header-300x105.jpg 300w, https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/Group-Chat-Collaboration-Microsoft-Teams-or-Slack-Header-1024x359.jpg 1024w, https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/Group-Chat-Collaboration-Microsoft-Teams-or-Slack-Header-768x269.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<ul>\n<li><a href=\"https:\/\/zenkit.com\/blog\/microsoft-teams-vs-slack-the-value-of-group-chat-collaboration-for-your-small-business\/#toc-1\">Small business benefits<\/a><\/li>\n<li><a href=\"https:\/\/zenkit.com\/blog\/microsoft-teams-vs-slack-the-value-of-group-chat-collaboration-for-your-small-business\/#toc-2\">Microsoft Teams vs Slack<\/a><\/li>\n<li><a href=\"https:\/\/zenkit.com\/blog\/microsoft-teams-vs-slack-the-value-of-group-chat-collaboration-for-your-small-business\/#toc-3\">The grand plan<\/a><\/li>\n<\/ul>\n<\/div>\n<p><a href=\"https:\/\/zenkit.com\/blog\/10-must-haves-for-successful-team-collaboration\/\">Collaboration<\/a> can bring many benefits to a small business. It can lead to employee engagement, build stronger relationships, and nurture talent and creativity. And it all starts with communication.<\/p>\n<p>Effective communication isn&#8217;t just about using the right language, it also requires having suitable tools at your disposal. So when it comes to sharing information, swapping knowledge, and general discussion with colleagues, you&#8217;re going to want something that can impart a relaxed and familiar feel. The instantaneous nature of team chat apps can offer exactly that.<\/p>\n<p>In<span style=\"font-weight: 400;\">\u00a0this article, I\u2019ll compare team collaboration software giants, Microsoft Teams and Slack, and see how much value they can add to your small business.<\/span><\/p>\n<p><img decoding=\"async\" class=\"wp-image-22036 size-full\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/MicrosoftTeamsvsSlackChatting-1.jpeg\" alt=\"Group of people using their phones\" \/> Photo by <a href=\"https:\/\/unsplash.com\/photos\/5AYP1yeaE3I\">Rawpixel<\/a> via Unsplash<\/p>\n<div><\/div>\n<div>\n<hr \/>\n<\/div>\n<h2 style=\"text-align: center;\"><strong>Why Group Chat Collaboration Is Good for Your Small Business<\/strong><\/h2>\n<p>Since the good ol&#8217; days of AOL, ICQ, and MSN, messaging apps have been a popular way to communicate with family and friends. Nowadays, with apps like Microsoft Teams and Slack, along with the decline of formality in the workplace, they&#8217;re becoming a staple tool for office interaction.<\/p>\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Messaging_apps#Workplace_group_chat_apps\">Team messaging apps<\/a> are platforms used in the workplace which enable employees to participate in group chats, share documents and files, and set up video conference calls. Comparable to a virtual water cooler, team chat apps are a space where colleagues can discuss anything from weekend plans to lunch ideas to global controversies (and, of course, collaborate on tasks and projects).<\/p>\n<p>Group chat tools have transformed the way we communicate in the workplace. The telephone is rarely used these days, and compared to email, they&#8217;re more efficient as they are a quick way to send and receive messages across teams, departments, and even countries. The immediacy provided is ideal for creating a closer working culture for remote employees. The beauty of team chat apps is that they present a laid-back way of communicating and instant connectivity to anyone within your business.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media2.giphy.com\/media\/YAnpMSHcurJVS\/giphy.gif?cid=3640f6095c765f06666e5338411c6c40\" alt=\"peter griffin work GIF\" width=\"332\" height=\"249\" \/><\/p>\n<div><\/div>\n<div><\/div>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Microsoft Teams vs Slack<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Team chat apps have changed the workplace communication game and the two products on top of the league are Microsoft Teams and Slack. Both are collaboration tools designed to make internal communication and collaboration a simpler and better experience, with features such as a searchable discussion archive, the ability to organize conversations, and integration with other tools.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s do a\u00a0<\/span><span style=\"font-weight: 400;\">Teams vs Slack comparison, shall we?<\/span><\/p>\n<p>Part of the Office 365 suite of services, <a href=\"https:\/\/en.wikipedia.org\/wiki\/Microsoft_Teams\">Microsoft Teams<\/a> is a collaborative software that was created as a direct competitor to Slack. Launched in New York in 2017, it&#8217;s considered to be the next step from Microsoft Skype for Business in its evolution path. It includes the standard messaging, calling, video conferencing, and meeting set-up features, as well as allowing communities, groups, and teams to join via invitation.<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Microsoft Teams Features<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For quick commands, you can use \u201c@\u201d or \u201c\/\u201d to reveal a list of commands to use.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conversation thread.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Search bar tool.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The free version supports up to 300 people.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">2GB of personal storage and an extra 10GB of storage space shared across the team for loaded files (free version).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Guest access (this refers to people who you collaborate with but don\u2019t want to permit all access to your discussions) and unlimited integrations on the free version.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Plans start from $5.00 USD\/month.<\/span><\/li>\n<li>Available on Windows, macOS, iOS, and Android.<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is soon to be available for integration with <a href=\"https:\/\/zenkit.com\">Zenkit<\/a>.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Slack_(software)\">Slack<\/a> is also a collaborative software aimed at professionals. Since its launch in 2013, it has been a popular team chat app amongst many businesses around the world, with <a href=\"https:\/\/techcrunch.com\/2018\/05\/08\/slack-hits-8-million-daily-active-users-with-3-million-paid-users\/\">8 million<\/a> daily active users. Originally designed to be an organizational communication tool, it has since developed into a community platform where groups and communities are categorized by topics of interest.<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Slack Features<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Quick commands. Use \u201c\/\u201d to find a list of quick commands when inputting into the search bar.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conversation thread.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Search bar tool.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">An unrestricted number of people can join your account.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The free version restricts the search to the most recent 10,000 messages.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Over <\/span><a href=\"https:\/\/slack.com\/features\"><span style=\"font-weight: 400;\">1,500 apps<\/span><\/a><span style=\"font-weight: 400;\"> you can integrate with (limited to only 10 on the free version).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No group calls on the free version, and no screen sharing.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No guest access to the free version.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Plans start from $8.00 USD\/month.<\/span><\/li>\n<li>Available on macOS, Windows, Linux, iOS, and Android.<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Can be integrated with <a href=\"https:\/\/zapier.com\/apps\/slack\/integrations\/zenkit\/15718\/post-new-zenkit-items-to-slack\">Zenkit via Zapier<\/a>.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-22067 aligncenter\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/slack-conversation.jpg\" alt=\"\" width=\"581\" height=\"196\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/slack-conversation.jpg 1000w, https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/slack-conversation-300x101.jpg 300w, https:\/\/zenkit.com\/wp-content\/uploads\/2019\/02\/slack-conversation-768x259.jpg 768w\" sizes=\"auto, (max-width: 581px) 100vw, 581px\" \/><\/p>\n<p>Both Microsoft Teams and Slack are worthy contenders for any small business looking for a new team messaging app. Which solution you should go for depends on your business. If your business relies on Office 365 to conduct daily operations, then your best bet is to go with Teams as it already supports the software and there&#8217;s no additional cost to implement it.<\/p>\n<p>If your business is more flexible, then perhaps Slack&#8217;s features that have had more years of development could sway you. Also, as it&#8217;s a product on its own, it means you don&#8217;t have to be signed up for any software bundle to join. Whichever software you decide to go for, make sure you have an <a href=\"https:\/\/zenkit.com\/blog\/how-to-introduce-your-team-to-online-task-management\/\">implementation strategy<\/a> in place so your business can smoothly adapt to the solution.<\/p>\n<div><\/div>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Team Chat Apps Are Only One Part of the Grand Plan<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Regardless of where you stand on the Microsoft Teams vs Slack debate, it&#8217;s important to keep in mind that they&#8217;re only one part of the bigger picture. Although group chat tools are great for communicating within businesses and fostering collaboration, they aren\u2019t the ultimate solution.<\/span><\/p>\n<p>Every small business should have some type of strategy that deals with its collaboration and communication objectives. One that includes how to<span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">overcome obstacles<\/span><span style=\"font-weight: 400;\"> that are regularly found when a group of people are newly put to work together.\u00a0<\/span><span style=\"font-weight: 400;\">Collaboration can bring in new insights, strengthen working relationships, and cultivate creativity, but it doesn\u2019t come inherently. That\u2019s why it&#8217;s important to have a plan in place.<\/span><\/p>\n<p>Team chat apps aren&#8217;t designed to accommodate everything. While they&#8217;re great for quick and concise communication, when it comes to locating shared documents and tracking progress on a task, for instance, they aren&#8217;t the ideal platform of choice. A project management tool\u00a0that can track tasks, streamline workflows, and store shared files would be a more suitable option.<\/p>\n\n\n\n\n    \n<p>Chat apps also leave little room for in-depth discussions. The casual and compulsive nature of how they operate means they&#8217;re probably best for simpler conversations. If a momentous issue requires solving, then perhaps an email or <a href=\"https:\/\/zenkit.com\/blog\/how-to-conduct-team-meetings-that-dont-suck\/\">face-to-face meeting<\/a> may prove to be a more advantageous solution.<\/p>\n<p>Using team messaging apps is a great way to build camaraderie amongst your employees. And with<span style=\"font-weight: 400;\">\u00a0<\/span><a href=\"https:\/\/warwick.ac.uk\/newsandevents\/pressreleases\/new_study_shows\/\"><span style=\"font-weight: 400;\">happiness in the workplace is linked to enhancing productivity<\/span><\/a><span style=\"font-weight: 400;\"> this is something that should be encouraged. However, one of the biggest downsides of chatting is that it can get a bit, well, chatty. Unless monitored carefully, team chat apps can become a hub for distraction and can make employees lose focus on the task at hand. Ensure your strategy includes a protocol on how the chat app is used.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media0.giphy.com\/media\/s5W9tC9GBhY5i\/giphy.gif?cid=3640f6095c7798b9343571505160b203\" alt=\"happy friday GIF\" width=\"311\" height=\"311\" \/><\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Final Thoughts<\/strong><\/h2>\n<p>Irrespective of where you stand in the Microsoft Teams vs Slack discussion, you now know that team chat apps are a must-have for every small business. Seen as a more efficient way of communicating compared to email,\u00a0they can foster collaboration, productivity, and team morale.<\/p>\n<p>But remember, chat apps should only be part of your overall strategic collaboration and communication plan. It can&#8217;t be your be-all-end-all solution. You need to have other tools and systems in place that align with your business&#8217;s objectives and complement your chosen chat app.<\/p>\n<p>Let us know in the comments section below where you stand on the Microsoft Teams vs Slack debate, or if there&#8217;s an alternative solution to the big two. We&#8217;re always curious to know what tools help our readers enhance their productivity!<\/p>\n<p>Cheers,<\/p>\n<p><strong>Dinnie and the Zenkit Team<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Small business benefits Microsoft Teams vs Slack The grand plan Collaboration can bring many benefits to a small business. It can lead to employee engagement, build stronger relationships, and nurture talent and creativity. And it all starts with communication. Effective communication isn&#8217;t just about using the right language, it also requires having suitable tools at [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":92236,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","sub_heading":"Why chatting in the workplace can actually be a good thing!","time_to_read":0,"zenkit_blog_star_rating_disabled":false,"zenkit_blog_ad_has_sticky_bottom_bar":true,"zenkit_blog_ad_sticky_bottom_bar_text":"Focus, organize, and collaborate with Zenkit!","zenkit_blog_ad_sticky_bottom_bar_link_text":"Create my free account","zenkit_blog_ad_sticky_bottom_bar_link_url":"https:\/\/app.zenkit.com\/register","zenkit_blog_ad_sticky_bottom_bar_custom_class":"","zenkit_blog_ad_has_sticky_top_bar":false,"zenkit_blog_ad_sticky_top_bar_text":"","zenkit_blog_ad_sticky_top_bar_link_text":"","zenkit_blog_ad_sticky_top_bar_link_url":"","zenkit_blog_ad_has_modal_popup":false,"zenkit_blog_ad_modal_popup_image":0,"zenkit_blog_ad_modal_popup_heading":"","zenkit_blog_ad_modal_popup_subheading":"","zenkit_blog_ad_modal_popup_link_text":"","zenkit_blog_ad_modal_popup_link_url":"","zenkit_blog_ad_modal_popup_close_text":"","zenkit_blog_ad_has_slidein":false,"zenkit_blog_ad_slidein_heading":"","zenkit_blog_ad_slidein_link_text":"","zenkit_blog_ad_slidein_link_url":"","zenkit_blog_ad_has_google_banner":false,"zenkit_blog_ad_google_banner_heading":"","zenkit_blog_ad_google_banner_subheading":"","zenkit_blog_ad_google_banner_button_text":"","zenkit_blog_ad_google_banner_button_link":"","zenkit_blog_ad_deactivate_global_ad":false,"super_override_sticky_bottom":false,"toc__deactivate":false,"toc__show_carets":false,"toc__expand_all":false,"zenkit_blog_override_update":"","de_activate_sitebar_cta_on_this_post":false,"zenkit_blog_sidebar_cta":"","super_override_sidebar_cta":false,"de_activate_end_cta_on_this_post":false,"zenkit_end_cta_type":"","zenkit_blog_exit_cta_type":"","footnotes":""},"categories":[16664,16661],"tags":[160,84,65,144],"class_list":["post-160986","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration","category-how-to","tag-chat-apps","tag-collaboration","tag-productivity","tag-team-collaboration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Group Chat Collaboration: Microsoft Teams or Slack? | Zenkit<\/title>\n<meta name=\"description\" content=\"Team chat apps provide an efficient way of communicating amongst employees. 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