{"id":161206,"date":"2022-12-08T09:05:39","date_gmt":"2022-12-08T08:05:39","guid":{"rendered":"https:\/\/zenkit.com\/blog\/lead-nurturing-your-business-with-a-successful-workflow\/"},"modified":"2025-10-10T11:50:46","modified_gmt":"2025-10-10T09:50:46","slug":"lead-nurturing-your-business-with-a-successful-workflow","status":"publish","type":"post","link":"https:\/\/zenkit.com\/ja\/blog\/lead-nurturing-your-business-with-a-successful-workflow\/","title":{"rendered":"Lead Nurturing Your Business with a Successful Workflow"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-88367 size-full\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/12\/Lead-Nurturing-Your-Business-with-a-Successful-Workflow-Header.jpg\" alt=\"Lead Nurturing Your Business with a Successful Workflow\" width=\"1140\" height=\"400\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/12\/Lead-Nurturing-Your-Business-with-a-Successful-Workflow-Header.jpg 1140w, https:\/\/zenkit.com\/wp-content\/uploads\/2022\/12\/Lead-Nurturing-Your-Business-with-a-Successful-Workflow-Header-300x105.jpg 300w, https:\/\/zenkit.com\/wp-content\/uploads\/2022\/12\/Lead-Nurturing-Your-Business-with-a-Successful-Workflow-Header-1024x359.jpg 1024w, https:\/\/zenkit.com\/wp-content\/uploads\/2022\/12\/Lead-Nurturing-Your-Business-with-a-Successful-Workflow-Header-768x269.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<p><strong>People who interact with your brand and show interest in your offer are called leads. Unfortunately, most of them aren\u2019t ready to make a purchase yet.<\/strong><\/p>\n<p><strong>So, you need to do two things: first, you need to prevent them from falling out of your marketing funnel, and second, you need to turn them into paying customers.<\/strong><\/p>\n<p><strong>To achieve these goals, you need to nurture the leads. Lead nurturing is the process of providing engaging content to prospective clients at each stage of the sales funnel. It develops and reinforces relationships with buyers at different sales pipeline stages.\u00a0<\/strong><\/p>\n<p><strong>A successful lead nurturing program should focus on listening to prospects\u2019 needs and providing them with the right information at the right time. This process is essential because it allows the brand to build trust and, most importantly \u2013 maintain a connection until prospects are ready to purchase.<\/strong><\/p>\n<p><strong>In this article, you\u2019ll learn how to create a successful lead-nurturing strategy to boost sales right away. Let\u2019s dive in.<\/strong><\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Collect Useful Data About Target Buyers<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">To create an efficient lead nurturing strategy, you first need to know your audience. Analyzing customer data is an effective way to identify leads and customize marketing messaging.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The data helps businesses understand their customer\u2019s shopping habits and online behavior. Some of this behavior includes how they interact with your business and what content they respond to best.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use various tools to collect this data, but Google Analytics is probably the most popular option. You can also <\/span><a href=\"https:\/\/zenkit.com\/forms\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">create forms<\/span><\/a><span style=\"font-weight: 400;\"> and encourage people to fill them out, for example, when they\u2019re signing up for your <a href=\"https:\/\/zenkit.com\/newsletter\/\" target=\"_blank\" rel=\"noopener\">newsletter<\/a>.<\/span><\/p>\n<figure id=\"attachment_85473\" aria-describedby=\"caption-attachment-85473\" style=\"width: 450px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/zenkit.com\/forms\/\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-85473 size-full\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Collect-Useful-Data-About-Target-Buyers.png\" alt=\"\" width=\"450\" height=\"377\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Collect-Useful-Data-About-Target-Buyers.png 450w, https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Collect-Useful-Data-About-Target-Buyers-300x251.png 300w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/a><figcaption id=\"caption-attachment-85473\" class=\"wp-caption-text\">Collecting data is a great way to understand your client and market needs. In doing so, you can improve your service.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The most valuable data to collect is the information that enables you to segment leads into the right groups. For example, when you observe there is a group of people that converts better, you can focus your lead nurturing efforts on this group.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should consider whether these people have something in common, for example, location or number of visits to your home page. This way, you can group these leads and label them to benefit your future marketing actions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It also helps to prioritize the leads you grouped. To do that, you can use the method called lead scoring. It\u2019s a way of ranking prospects on a scale representing the value they can bring to the business. You assign numeric values to certain website browsing behaviors, conversion events, or social media interactions. The resulting score can help you determine which leads are ready to go into the sales process and which leads need to be nurtured more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Collecting data and <a href=\"https:\/\/zenkit.com\/base\/\" target=\"_blank\" rel=\"noopener\">organizing it properly<\/a> can significantly help manage marketing actions. It can be used to make more personalized messaging and automate marketing processes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the long run, collecting data can help you better track marketing parameters, such as <\/span><a href=\"https:\/\/surferseo.com\/blog\/how-long-does-seo-take-to-show-results\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">SEO results<\/span><\/a><span style=\"font-weight: 400;\"> and social media reach. With this knowledge, you can better plan your lead nurturing campaigns in the future.<\/span><\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Align Your Sales and Marketing Teams<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">There are two types of leads you need to know \u2013 marketing-qualified leads and sales-qualified leads. These two groups of people need different communication methods from different sources.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A marketing-qualified lead is someone who just got to know your product and needs a little more communication to be persuaded. They are the ones that are sent into the lead nurturing process. A sales-qualified lead is a prospective customer interested in the product and ready to talk to a <\/span><a href=\"https:\/\/zenkit.com\/blog\/techniques-to-increase-productivity-in-your-sales-team\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">sales team<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Evaluating your leads and passing them through to the sales team at the right time is crucial for keeping them in the sales cycle. To do that, both teams must understand your brand\u2019s definition of a lead.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, only 49% of sales and marketing teams have a standard definition of a lead, as examined by a <\/span><a href=\"https:\/\/blogs.gartner.com\/jeff-cohen\/2021\/06\/09\/the-sales-and-marketing-alignment-gap\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Gartner study<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<figure id=\"attachment_85431\" aria-describedby=\"caption-attachment-85431\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/blogs.gartner.com\/jeff-cohen\/files\/2021\/06\/sales-and-marketing-alignment-gap.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-85431 size-full\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Gartner-Research.jpg\" alt=\"\" width=\"512\" height=\"399\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Gartner-Research.jpg 512w, https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Gartner-Research-300x234.jpg 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><figcaption id=\"caption-attachment-85431\" class=\"wp-caption-text\">Gartner has shown that not everyone is aligned on the definition of &#8220;a lead&#8221;.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">This poses a threat of missing out on promising leads or wasting time on unqualified leads. Both teams should agree on what makes a marketing-qualified lead and a sales-qualified lead and prioritize the accounts to pursue. When all these aspects are clarified, there will be no room for misinterpretation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to keep the leads in the sales cycle, you also need impeccable <a href=\"https:\/\/zenkit.com\/chat\/\" target=\"_blank\" rel=\"noopener\">communication<\/a> between the sales and marketing teams and a clear division of responsibilities. To support that, it would be helpful to use software such as a project management tool or <\/span><a href=\"https:\/\/www.8x8.com\/s\/what-is-ucaas?locale=uk\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">unified communications as a service<\/span><\/a><span style=\"font-weight: 400;\"> platform.\u00a0<\/span><\/p>\n\n\n\n\n    \n<p><span style=\"font-weight: 400;\">Great <\/span><a href=\"https:\/\/zenkit.com\/blog\/workplace-communication-tips-and-tools-for-good-communication\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">workplace communication<\/span><\/a><span style=\"font-weight: 400;\"> and mutual understanding of the business objectives can go a long way in enhancing a lead-nurturing strategy.<\/span><\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Create a Content Strategy<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Content marketing is a great tactic not only for lead nurturing but also for lead generation. However, different types of content work better for different audiences.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, you need a content marketing strategy that reflects people\u2019s needs and caters to various groups. To do that, you need to understand what types of content work best at different points of the buyer\u2019s journey.\u00a0<\/span><\/p>\n<ul>\n<li><b>Awareness:<\/b><span style=\"font-weight: 400;\"> This stage starts when a person comes into contact with the brand and wants to learn more about your business and its products and services. At this stage, the best types of content are blog posts, social media posts, podcasts, e-books, videos, and infographics.<\/span><\/li>\n<li><b>Consideration:<\/b><span style=\"font-weight: 400;\"> In this stage, potential customers begin to understand what your products or services can do for them and start considering purchasing them. At this point, you should reinforce the prospect\u2019s trust. You can engage potential customers with events, webinars, emails, whitepapers, and case studies.<\/span><\/li>\n<li><b>Purchase:<\/b><span style=\"font-weight: 400;\"> At the final stage of the funnel, you make the purchasing process as easy and satisfying as possible. This is your best chance at creating loyal customers. Content that works best for this stage includes coupons, product features, use cases, product comparison pages, testimonials, and pricing pages.<\/span>\n<p><figure id=\"attachment_85441\" aria-describedby=\"caption-attachment-85441\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/localiq.com\/wp-content\/uploads\/2021\/06\/what-is-the-buyers-journey-localiq.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-85441 size-full\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Buyers-Journey.jpg\" alt=\"\" width=\"512\" height=\"342\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Buyers-Journey.jpg 512w, https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Buyers-Journey-300x200.jpg 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><figcaption id=\"caption-attachment-85441\" class=\"wp-caption-text\">Understanding the needs of your clients and market is the number one step in lead nurturing.<\/figcaption><\/figure><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you match the right content with prospects at the right decision-making stage, you can convince more people to purchase your product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, with a clear division of content types, it will be easier to track which content converts best. It will support creating a transparent content creation and distribution process that can help, especially if you outsource to <\/span><span style=\"font-weight: 400;\">freelancers<\/span><span style=\"font-weight: 400;\"> or want to hire new managers for your marketing team.<\/span><\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Use Email Marketing<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/lookeen.com\/\" target=\"_blank\" rel=\"noopener\">Email marketing<\/a> is one of the best lead-nurturing tactics because it\u2019s universal, easily scalable, and supports marketing automation. This channel can be used to communicate with people at every stage of the sales pipeline.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With email marketing, you can segment these people into groups based on several variables and craft personalized messages for each group. That makes nurturing leads even more effective as you can target every lead with content types they\u2019ll resonate with.<\/span><\/p>\n<figure id=\"attachment_85483\" aria-describedby=\"caption-attachment-85483\" style=\"width: 450px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/zenkit.com\/todo\/\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-85483 size-full\" src=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Use-Email-Marketing.png\" alt=\"\" width=\"450\" height=\"377\" srcset=\"https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Use-Email-Marketing.png 450w, https:\/\/zenkit.com\/wp-content\/uploads\/2022\/11\/Use-Email-Marketing-300x251.png 300w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/a><figcaption id=\"caption-attachment-85483\" class=\"wp-caption-text\">Don&#8217;t overlook email marketing! It&#8217;s a great tool for lead nurturing.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Most email autoresponders allow you to create an entire journey for a prospect depending on their interactions with your website. You can prepare a few pieces of email copy and automatically send them when a prospect makes a specific action. This makes your lead nurturing process more efficient.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email marketing can serve two needs at the same time \u2013 it can help you promote your services or product and collect more customer data. You can track people\u2019s behavior and create personalized marketing communication to nurture leads even more efficiently.<\/span><\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><strong>Final Thoughts<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">To create a successful workflow for lead nurturing, it is crucial to have a content strategy that reflects people\u2019s needs and caters to various groups. In addition, you need to collect data about your prospects to create effective lead-nurturing strategies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email marketing also enables effective communication to reach leads at every sales funnel stage. Plus, it enhances automated lead nurturing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Implementing these methods will help you keep track of your leads and optimize your sales pipeline to ensure most of the leads convert into customers.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\"><strong>About the Author: <\/strong>Tomasz Niezgoda<\/span><span style=\"font-weight: 400;\">\u00a0is the Head Of Marketing at <\/span><a href=\"https:\/\/surferseo.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Surfer<\/span><\/a><span style=\"font-weight: 400;\">, a platform that merges content strategy, creation, and optimization into one smooth process.\u00a0 With almost a decade of experience in the industry, he is responsible for incorporating and executing marketing strategies. Currently, he manages a team of 4 wonderful experts. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>People who interact with your brand and show interest in your offer are called leads. Unfortunately, most of t [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":88377,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","sub_heading":"Is your business primed to for lead nurturing?","time_to_read":0,"zenkit_blog_star_rating_disabled":false,"zenkit_blog_ad_has_sticky_bottom_bar":true,"zenkit_blog_ad_sticky_bottom_bar_text":"Begin lead nurturing with Zenkit!","zenkit_blog_ad_sticky_bottom_bar_link_text":"Create my free account","zenkit_blog_ad_sticky_bottom_bar_link_url":"https:\/\/app.zenkit.com\/register","zenkit_blog_ad_sticky_bottom_bar_custom_class":"","zenkit_blog_ad_has_sticky_top_bar":false,"zenkit_blog_ad_sticky_top_bar_text":"","zenkit_blog_ad_sticky_top_bar_link_text":"","zenkit_blog_ad_sticky_top_bar_link_url":"","zenkit_blog_ad_has_modal_popup":false,"zenkit_blog_ad_modal_popup_image":0,"zenkit_blog_ad_modal_popup_heading":"","zenkit_blog_ad_modal_popup_subheading":"","zenkit_blog_ad_modal_popup_link_text":"","zenkit_blog_ad_modal_popup_link_url":"","zenkit_blog_ad_modal_popup_close_text":"","zenkit_blog_ad_has_slidein":false,"zenkit_blog_ad_slidein_heading":"","zenkit_blog_ad_slidein_link_text":"","zenkit_blog_ad_slidein_link_url":"","zenkit_blog_ad_has_google_banner":false,"zenkit_blog_ad_google_banner_heading":"","zenkit_blog_ad_google_banner_subheading":"","zenkit_blog_ad_google_banner_button_text":"","zenkit_blog_ad_google_banner_button_link":"","zenkit_blog_ad_deactivate_global_ad":false,"super_override_sticky_bottom":false,"toc__deactivate":false,"toc__show_carets":false,"toc__expand_all":false,"zenkit_blog_override_update":"","de_activate_sitebar_cta_on_this_post":false,"zenkit_blog_sidebar_cta":"","super_override_sidebar_cta":false,"de_activate_end_cta_on_this_post":false,"zenkit_end_cta_type":"","zenkit_blog_exit_cta_type":"","footnotes":""},"categories":[16661,16665],"tags":[],"class_list":["post-161206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","category-productivity"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lead Nurturing Your Business with a Successful Workflow | Zenkit<\/title>\n<meta name=\"description\" content=\"How do you prevent people from falling out of your marketing funnel? 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