Your Processes in Zenkit
Processes are the tracks that keep your company moving. Anything that happens more than once is a process—measurable and with clear responsibilities.
What Are Processes – and Why Are They Important?
Processes are the repeatable workflows that shape the day-to-day operations and value creation of every company. Unlike projects, which are usually one-off endeavors, processes recur continuously—and that is precisely why they need to be mapped reliably.
Processes always consist of two worlds:
- the automated world, where systems independently process data or perform actions,
- and the human world, where decisions are made, exceptions are evaluated, and responsibility is taken.
Even as automation continues to advance, the human element remains crucial: Some steps must deliberately be handled by people due to professional expertise, ethical considerations, or legal requirements. Processes therefore often unfold over days, weeks, or even months, with humans and machines alternating throughout.
To realistically map such workflows, Zenkit uses a fully featured BPMN engine. This allows processes to be modeled, tested, and continuously optimized. We also support companies with our own framework, ensuring that process modeling is practical and successful.
BPMN: A Good Starting Point…
Many processes have already been modeled using BPMN. This is an excellent starting point, because BPMN takes you from a process as it is practiced to a formalized process.
With Zenkit, you can take the next step: from model to digital implementation. After BPMN modeling comes the implementation stage, where your processes actually run, your team can complete their tasks, and information flows seamlessly.
Zenkit sees itself as the next step in your BPMN work. You can import existing models and bring them to life or model them directly in Zenkit.
From everyday workflows to truly digital processes:
- Process as practiced: This is how teams work today: workflows exist and are understood, but are rarely fully documented.
- BPMN modeling: Processes become visible, understandable, and comparable. A common language for everyone involved is established.
- Zenkit implementation: Tasks, data flows, and decisions run automatically, the process essentially becomes an app.
Zenkit ensures that your process actually works, not just on paper.
What Makes Zenkit Unique?
Many BPMN and process tools are powerful, but they are often complicated — they require expert knowledge.
Zenkit removes this barrier:
- Radical simplicity: An intuitive interface that even business departments can understand and use immediately.
- Real-time testing: Processes can be tested instantly with Start/Stop. Adjustments take minutes, not weeks.
- Everything on one platform: Zenkit combines a database system, task management, and process engine in one!
- Enterprise-grade power: Behind the scenes, a fully-fledged BPMN engine operates in compliance with industry standards and is highly scalable.
- One inbox for everyone: Project tasks and process tasks side by side. No detours, no media discontinuity.
In short: Zenkit combines the ease of no-code form and automation tools with the power of a true process engine.
The Key to Implementation
Paper and BPMN diagrams are patient, real-life processes are not. Only when a process is actually running can bottlenecks, communication issues, or errors be identified. The Zenkit toolkit therefore serves not only as an implementation tool, but also as an accelerator and brainstorming tool for achieving real transparency and communication among everyone involved in implementing the processes. This is achieved through:
- Real-time iteration: Processes can be tested immediately using Start/Stop. Adjustments take minutes, not weeks.
- Modular approach: Processes are built step by step and can be experienced immediately.
- Form tasks: Our secret ingredient. Tasks with forms make processes accessible and usable for everyone.
- Integration into the existing infrastructure: The toolkit includes a wide range of connectors, allowing processes to be seamlessly integrated into your existing infrastructure.
The Difference Between Project and Task Management
While projects tend to remain one-time initiatives, processes become part of a company’s infrastructure.
When workflows exist only in employees’ minds or are managed through checklists, a risk arises: knowledge remains invisible, difficult to transfer, and prone to errors.
A simple rule of thumb: Anything that is done more than once and creates value belongs in a process.
Nevertheless, processes and projects are closely related: In both worlds, tasks ultimately emerge that employees need to complete. For business departments, it makes little difference whether a task originates from a project or a process — they simply want to get their work done. That is why Zenkit takes a decisive step further: Project tasks and process tasks appear in a shared inbox. This creates clarity, focus, and maximum user acceptance.
Excellent and recommended as one of the best solutions on the market.
How Does It Work in Practice?
Process management is not just about modeling — it is also about putting processes into practice across the organization. Zenkit takes different roles into account, from process designers to management. Each role gets exactly the tools they need, without being overwhelmed.
Process Designers
Process designers model workflows in the Process Canvas.
- They define which forms are used, which automations are triggered, and which paths a process can take.
- With the Start/Stop button, they can test workflows in real time.
- Processes can be enriched with databases and integrations before they are released.
Process Initiators
Many processes begin with a request or an input. This is where process initiators come into play.
- They usually start the process through a form.
- These can be internal requests (e.g., vacation requests, onboarding) or external requests (e.g., customer or citizen inquiries).
- Zenkit ensures that processes get moving immediately and that the right people or departments are automatically involved.
Business Department (Process Users)
Business departments are the people who actually execute processes in their day-to-day work — often without even realizing that a process is running in the background.
- They simply see a task list containing both project and process tasks.
- Process tasks are regular tasks that additionally include a form.
- Once the form is completed, the process automatically continues and is enriched with the provided information.
Supervisors (Control & Monitoring)
Supervisors have an overview of all ongoing processes.
- They can see which stage each case is currently in.
- They review workflows, intervene when problems arise, and ensure that responsibilities are properly followed.
- Supervisors often combine the roles of designer or business department, while consciously keeping the control function in focus.
C-Level & Management
For top management, the focus is on the quantitative level.
- All key KPIs and metrics are consolidated into dashboards.
- This allows executives to see how efficiently processes are running, where bottlenecks occur, and where there is potential for optimization.
- Process management thus becomes a decision-relevant foundation for corporate management.
External Participants
Not everyone involved in a process works with Zenkit. For these participants, there are two options:
- Via email: The process automatically sends an email containing a secure form link. Once the form is completed, the process continues with the newly provided data.
- Via an external system: Employees or partners who work with other task management tools (e.g., MS Planner, Asana) automatically receive their process tasks there.
See for Yourself How Easy Process Management Is with Zenkit
Theory is good — practice is better. That’s why we have already published numerous videos on our YouTube channel showing how easily processes can be modeled in Zenkit.
Here’s an example: In just a few minutes, we build a complete vacation request process together — including forms, approval steps, and automatic routing. This gives you an immediate impression of how clear, fast, and transparent process management can be in practice.
Our videos give you a direct impression of what sets Zenkit apart: radical simplicity in use — with full enterprise-grade power behind the scenes.
Why Zenkit Is the Right Choice for Your Process Management
Processes are the foundation of every organization. They determine whether workflows run smoothly, transparently, and efficiently — or whether they get lost in a maze of task lists and dependencies.
With Zenkit, you are choosing:
Clarity and Accountability
Every step is measurable, and every process has a clearly responsible party.
Simplicity for Everyone Involved
From business departments and external partners to management.
Enterprise-Grade Power
A fully-fledged BPMN engine, GDPR-compliant, integrated into a powerful database system.
Speed and Flexibility
Iterate in minutes instead of weeks, with immediate results using the Start/Stop button.
Everyday Adoption
Project and process tasks in a single inbox, seamlessly integrated into everyday work.
Zenkit makes process management simple, intuitive, and future-proof. This means processes are not only modeled, but truly put into practice — giving your organization stability, efficiency, and a solid foundation for growth.
Let’s build your first process in Zenkit together, in hours, not weeks.